A blog by Jeff Byars, Founder of Sun Back Moon
Let’s be honest: nobody prepares you for this.
You’re a business owner, a teacher, a caregiver, a spouse. But suddenly, you’re also expected to be:
- A health insurance expert
- A medical translator
- A scheduling wizard
- A financial negotiator
All while helping your loved one take their meds, get to appointments, and stay hopeful.
I see it every week—people who are strong, smart, and responsible… but drowning. Not because they’re not capable, but because the system isn’t designed for humans. It’s designed for systems.
That’s where Sun Back Moon comes in.
People ask me all the time, “So, what is a patient advocate?” My answer is simple: we’re your personal healthcare quarterback. The person who helps you make sense of the chaos and take back control.
We help you:
- Understand your medical rights and options
- Make sense of insurance claims and medical bills
- Coordinate communication between hospitals, doctors, and specialists
- Handle the paperwork, logistics, and landmines—so you can focus on healing
It’s Not Just a Service—It’s a Lifeline
One client told me, “Jeff, I would’ve paid twice as much just to sleep again.” And I get that. Peace of mind is the real product here.
Whether it’s a $100K billing error or a parent with dementia cycling through care facilities, what we offer is clarity. And clarity changes everything.
You’re Not Failing. The System Is.
You were never supposed to carry this alone. Let us walk with you—there and back.