Patient-Centered Solutions to Improve the Process of Healthcare
Patients have a choice in their healthcare provider. Let us help you retain and increase your patient load by helping you create a better patient experience in your office, clinic, center, or hospital.
Whether it is a known issue you would like a solution for. Or if you are looking to improve the problems your patients complain about to their friends, (but never mention to you), we are here to provide solutions to benefit you and your patients.
A different approach to healthcare
What makes us different from other healthcare consultants? We focus on both you as a healthcare practitioner and your patients.
How many of your consultants have spent over 150 days and nights living in a hospital? How many have accumulated well over $5 million in healthcare charges for their immediate family?
We have. Seeing things from the patient side of the table and the business side of providing healthcare sets us apart.
Over 16 years of experience on the business side of healthcare combined with millions of dollars worth of experience on the consumer side. This gives us a unique perspective that you don’t find from most healthcare consultants. We combine this experience with Lean methods to develop real-world solutions that improve your process of providing treatment and care in ways that benefit both your business and your patients.
Patient Experience Improvement
Review your current process to determine where your patient's expectations are let down. Then develop a plan to improve the overall patient experience at your facility.
Scheduling & Communication
Analyze your scheduling and communication process with your patients and develop a plan to improve the process. One that is beneficial to both you and your patients.
Patient Amenities & Remodeling
Are you planning on a remodel of your facility? We can assist you in designing and furnishing your facility with amenities that will keep your patients comfortable and happy in their surroundings.
Billing Process
Following your entire billing process to find any weaknesses that may result in billing errors and delayed reimbursement.
Patient Relations
We will survey your patients, their families, and other providers, discovering ways to improve your relationships.
Patient Flow
Working with you and your staff to improve efficiency in patient flow, resulting in reduced expenses and increasing billable contacts while also reducing stress on your patients.
Reach out today to start the conversation about the solutions we can provide.